Data Deletion

Request deletion of personal data, access tokens, and copies associated with your use of Tuyaho.

1. Disconnect accounts in the panel

If you can sign in, disconnect social accounts from Servers or account settings. We will stop using those tokens for new actions.

2. Revoke access on the platform

In each social network's security or connected-apps settings, revoke access for Tuyaho (or the app you authorized). For example, on TikTok: Settings and privacy → Security → Manage app permissions → select the app → Remove access. That stops new API calls but does not by itself delete copies already stored on our servers.

3. Request deletion from us

Email admin@tuyaho.com with subject «Data deletion request» and include your panel username and, if applicable, the public identifier of connected accounts. You can also use Support.

4. What we delete

• Access and refresh tokens (including those issued by TikTok or any other connected platform), profile identifiers, and connection metadata.
• Cached metrics and comments, and files you uploaded for publishing.
• Your panel account (username, email, and session), except records we are legally required to keep (e.g. billing).

5. Response time

We aim to confirm and process requests within 30 days, except where law requires retention.